Crawl Space Brothers is on a mission to provide every customer with a “5 Star Experience”. From our first phone call to the final walkthrough, every single aspect of fixing your crawl space should feel like a 5 Star Experience. We take enormous pride in complete customer satisfaction. At Crawl Space Brothers, our goal is not for customers to be mildly pleased after their crawl space project has been completed; we want them to be ecstatic!
When you choose Crawl Space Brothers as the contractor to handle your crawl space repair, please understand we will take whatever steps necessary to leave you feeling confident with your choice.
One example is when we did a crawl space encapsulation for a customer who was working his corporate job from home. He and his wife had a new baby and wanted to make sure the home’s air inside was perfectly clean for the family’s health. There was an internet fiber running in this crawl space, and our crawl space technicians accidentally pulled and broke it during the install (things happen). Our General Manager Steven was at the customer’s home within the hour; we put them up in a nice hotel for the night, bought them dinner, and completed the work the following day. Steven called AT&T out to fix the cable the same evening, and of course, Crawl Space Brothers covered the cost of everything. 24 hours later, the family returned home and was extremely pleased with how everything was handled. It turned out to be a ‘mini-vacation” for them to get out of the house during COVID.
If you have had a bad contractor experience in the past, please give Crawl Space Brothers the opportunity to show you our 5 Star Experience and leave you feeling at ease with what is going on under your home!