Crawl Space Waterproofing

My experiences were very positive. Initially was going to go with another company but asked them for estimate based on web search, and immediately liked them better. First, they return your phone calls!! Technician who came out for the estimate was knowledgeable, did not give me the hard sell, explained the product in a way I understood, and put up with the dog. Also I like this company's website. Instead of self--promotion they use that site to explain how the products work, which can be VERY helpful if you are not from a "water-prone" area. Crew that came out for installation were on time and courteous, got the job done, and also put up with the dog. Am very happy with this company and would recommend it to anyone who needs help with waterproofing issues.

Crawlspace Brothers provided an excellent waterproofing service - they were professionally meticulous and friendly to boot!! They followed up with any concerns we had and corrected the things that were requested!! Thank you CSB!

The whole crew from the presentation by Matt to the final inspection and instructions from Trevor - this company is a first class organization. Mario and his crew did a great job installing the waterproofing and equipment. We are more than happy with the final results. Thank you to the whole crew for taking care of our water problem in our crawl space.

Great experience with Crawl Space Brothers. I first had another large, well known basement waterproofing company provide a proposal. Their estimator did not enter the crawlspace, just took photos. Crawl Space Brothers went in, did a thorough inspection, and found what the other company missed -- wet insulation behind the vapor barrier on the walls. The other difference was that Crawl Space Brothers does it all -- waterproofing and dehumidifier installation. So I didn't have to deal with a separate contractor for the dehumidifier. The work was scheduled and completed promptly and neatly by a polite and professional team, at a reasonable price. I couldn't have had a better experience. Highly recommended.

I'm pretty happy with the work and price. Both the sales rep and installers showed me pictures throughout, and kept me up to date with the progress. The electricians they use are outsourced, which may have been the cause of a little confusion for my installation job. Our sales rep, David, was great. He was laid back and didn't push unnecessary solutions. In fact, I even ended up calling him back after a particularly bad storm so I could add more drainage and sump pumps to my quote. There was an unexpected change in scheduling, so my crawl space was started and finished a week earlier than scheduled. That was an improvement for me, since I work from home with a flexible schedule. The only downside is that I didn't hear from the electrician until I called the CSB office two weeks later (assuming the scheduling conflict was the initial issue). Our installers, Devon and Daquan, were excellent. They were very professional and kept me informed as they progressed. Devon even warned me that there may be some confusion on the electrical side due to the change order. That warning came true and was able to be resolved the same day, so shout out to Devon for seeing problems before they happen. The electrician, Cody, was great as well. There was a small mix-up with the number of outlets needed, which he resolved immediately. It has only been a few weeks since the installation, so I'll update this post if I run into any issues.